A swath of Lacombe lost Internet access early on Jan. 7.
According to a post on Shaw.ca in the customer support section, "Crews have determined this outage is due to a fibre (line) cut caused by vandalism.
"Repairing a damaged fibre line can typically take between eight and 12 hours, once fibre technicians are able to safely begin their work. Full restoration of services may take longer if the damage is extensive.
"We will continue to provide updates as our technicians assess the situation on site."
The post goes on to say that crews, "are working to restore service as quickly as possible and apologize for any inconvenience this may cause."
More to come.
