ATB Financial taking proactive measures to keep Albertans safe including closing branch in Alix

ATB Financial taking proactive measures to keep Albertans safe including closing branch in Alix

Proactive measure starts this Friday, with more branches scheduled to close temporarily

ATB Financial is taking every precaution to safeguard the health and safety of our team members, customers and the communities we serve. To help slow the spread of COVID-19, ATB is announcing the temporary closure of select branches, while reduced hours continue throughout the rest of our network.

“I am incredibly proud of our team members. They’ve continued to work hard together, supporting our customers through this uncertain time,” said Curtis Stange, president and CEO of ATB Financial. “They remain committed to providing essential financial services for our customers who continue to be at the heart of everything we do.”

The proactive measure starts this Friday, with more branches scheduled to close temporarily. Additional branches may be added to this list (see below) in the coming days. See for the most up-to-date closure list.

“This is a time to support and take care of one another. If we all do our part and heed the advice of health experts, we can help flatten the curve and stop the transmission of this virus. We know it won’t be business as usual for a while. But Albertans are resilient and, just as we have gone through tough times before, we will get through this together,” said Stange.

Many ATB team members already work remotely. They have the tools and technology to serve customers over the phone and email. While this makes this transition easier, ATB appreciates the patience and understanding of our customers as we work with high volumes of customers to ensure everyone gets the financial assistance they need.

With temporary branch closures, there are many ways to continue to bank with ATB.

ATB Client Care (1-800-332-8383) is open 24/7 if customers have any questions or concerns or want to discuss ATB’s recently announced customer relief program. We can also be reached by email. As always, customers can also take care of their banking transactions quickly and securely at:

  • ATB Online
  • ATB Mobile app
  • ATB Online Business
  • ATB Business Mobile app
  • Telephone banking 1-800-661-9619
  • For updated ATB-related COVID-19 information, please go to
  • For more information, please contact:
  • ATB Financial,
  • Media Relations

Temporary branch closures in Calgary

  • Calgary – 5th Avenue
  • Calgary – 8th Avenue
  • Calgary – Creekside
  • Calgary – Mahogany
  • Calgary – Marda Loop
  • Calgary – Northpointe
  • Calgary – Rocky Ridge
  • Calgary – Sage Hill
  • Calgary – SAIT Campus
  • Calgary – Sunridge
  • Calgary – Walden
  • Calgary – West Springs

Temporary branch closures in Edmonton

  • Edmonton – Century Park
  • Edmonton – City Centre
  • Edmonton – Ellerslie Landing
  • Edmonton – Kingsway
  • Edmonton – Lynnwood
  • Edmonton – Millcreek
  • Edmonton – Norquest College
  • Edmonton – South Common

Temporary branch closures outside Calgary or Edmonton

  • Airdrie – Sierra Springs
  • Alliance
  • Alix
  • Andrew
  • Banff
  • Barons
  • Beaumont
  • Breton
  • Brooks
  • Bruderheim
  • Carmangay
  • Castor
  • Champion
  • Chestermere
  • Crossfield
  • Daysland
  • Ferintosh
  • Fox Creek
  • Grande Prairie – Southview
  • Granum
  • Grassland
  • High Prairie
  • High River
  • Holden
  • Hythe
  • Kitscoty
  • Lethbridge – Paramount
  • McLennan
  • Medicine Hat – 2nd Street
  • Morrin
  • New Norway
  • Paradise Valley
  • Penhold
  • Plamondon
  • Ryley
  • Stirling

-Submitted by ATB

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Alberta’s chief medical officer of health, Dr. Deena Hinshaw, announced the province surpasses one million COVID-19 tests Friday. (Photo by Chris Schwarz/Government of Alberta)
COVID-19: Central zone active cases up by 100 in last 24 hours

Most central Alberta communities under province’s enhanced measures list

Alberta confirmed more than 1,500 COVID-19 cases Sunday

Central zone active cases slightly up

A nurse gets a swab ready at a temporary COVID-19 test clinic in Montreal, on Friday, May 15, 2020. Health Canada has reversed course on home test kits for COVID-19, saying it will now review applications for such devices. THE CANADIAN PRESS/Paul Chiasson
Kyle Charles poses for a photo in Edmonton on Friday, Nov. 20, 2020. Marvel Entertainment, the biggest comic book publisher in the world, hired the 34-year-old First Nations illustrator as one of the artists involved in Marvel Voice: Indigenous Voices #1 in August. THE CANADIAN PRESS/Jason Franson
VIDEO: Indigenous illustrator of new Marvel comic hopes Aboriginal women feel inspired

Kyle Charles says Indigenous women around the world have reached out

Russ and Luanne Carl are sharing about their experiences of fighting COVID-19 this past summer.
photo submitted
Stettler couple opens up about COVID-19 battle

Luanne and Russ Carl urge others to bolster personal safety measures amidst ongoing pandemic

This 2019 photo provided by The ALS Association shows Pat Quinn. Quinn, a co-founder of the viral ice bucket challenge, died Sunday, Nov. 22, 2020, at the age of 37. (Scott Kauffman/The ALS Association via AP)
Co-founder of viral ALS Ice Bucket Challenge dies at 37

Pat Quinn was diagnosed with Lou Gehrig’s disease, also known as amyotrophic lateral sclerosis, in 2013

Minister of Justice and Attorney General of Canada David Lametti speaks with the media following party caucus in Ottawa, Tuesday, January 28, 2020. THE CANADIAN PRESS/Adrian Wyld
Exclusion of mental health as grounds for assisted death is likely temporary: Lametti

Senators also suggested the exclusion renders the bill unconstitutional

Claudio Mastronardi, Toronto branch manager at Carmichael Engineering, is photographed at the company’s offices in Mississauga, Ont., Thursday, Nov. 19, 2020. As indoor air quality becomes a major concern in places of business, HVAC companies are struggling to keep up with demand for high quality filtration systems. THE CANADIAN PRESS/Chris Young
Business is booming for HVAC companies as commercial buildings see pandemic upgrades

‘The demand right now is very high. People are putting their health and safety ahead of cost’

Prime Minister Justin Trudeau speak to the media about the COVID-19 virus outside Rideau Cottage in Ottawa, Friday, Nov. 20, 2020. THE CANADIAN PRESS/Adrian Wyld
Long-awaited federal rent subsidy program for businesses hurt by COVID-19 opens today

The new program will cover up to 65 per cent of rent or commercial mortgage interest

Traffic crosses over the Lions Gate Bridge from North Vancouver into Vancouver on July 2, 2015. Motorists would have to pay a fee to drive into downtown Vancouver under the city's plan to slow climate change but one expert warns it could pose financial hardship for some. THE CANADIAN PRESS/Darryl Dyck
Vancouver’s climate plan ‘first 10 steps in a journey of 10,000,’ says expert

Almost 40 per cent of Vancouver’s carbon pollution comes from vehicles

Alberta has 1,910 active cases of COVID-19 as of Wednesday. Red Deer is reporting five active cases, with 108 recovered. (File photo)
After COVID-related transplant delays, 16-year-old N.S. girl gets lung transplant

‘This is the difficult time now of seeing Tahlia in ICU hooked up to 15 IVs and sedated’

Most Read