ATB Financial taking proactive measures to keep Albertans safe including closing branch in Alix

ATB Financial taking proactive measures to keep Albertans safe including closing branch in Alix

Proactive measure starts this Friday, with more branches scheduled to close temporarily

ATB Financial is taking every precaution to safeguard the health and safety of our team members, customers and the communities we serve. To help slow the spread of COVID-19, ATB is announcing the temporary closure of select branches, while reduced hours continue throughout the rest of our network.

“I am incredibly proud of our team members. They’ve continued to work hard together, supporting our customers through this uncertain time,” said Curtis Stange, president and CEO of ATB Financial. “They remain committed to providing essential financial services for our customers who continue to be at the heart of everything we do.”

The proactive measure starts this Friday, with more branches scheduled to close temporarily. Additional branches may be added to this list (see below) in the coming days. See for the most up-to-date closure list.

“This is a time to support and take care of one another. If we all do our part and heed the advice of health experts, we can help flatten the curve and stop the transmission of this virus. We know it won’t be business as usual for a while. But Albertans are resilient and, just as we have gone through tough times before, we will get through this together,” said Stange.

Many ATB team members already work remotely. They have the tools and technology to serve customers over the phone and email. While this makes this transition easier, ATB appreciates the patience and understanding of our customers as we work with high volumes of customers to ensure everyone gets the financial assistance they need.

With temporary branch closures, there are many ways to continue to bank with ATB.

ATB Client Care (1-800-332-8383) is open 24/7 if customers have any questions or concerns or want to discuss ATB’s recently announced customer relief program. We can also be reached by email. As always, customers can also take care of their banking transactions quickly and securely at:

  • ATB Online
  • ATB Mobile app
  • ATB Online Business
  • ATB Business Mobile app
  • Telephone banking 1-800-661-9619
  • For updated ATB-related COVID-19 information, please go to
  • For more information, please contact:
  • ATB Financial,
  • Media Relations

Temporary branch closures in Calgary

  • Calgary – 5th Avenue
  • Calgary – 8th Avenue
  • Calgary – Creekside
  • Calgary – Mahogany
  • Calgary – Marda Loop
  • Calgary – Northpointe
  • Calgary – Rocky Ridge
  • Calgary – Sage Hill
  • Calgary – SAIT Campus
  • Calgary – Sunridge
  • Calgary – Walden
  • Calgary – West Springs

Temporary branch closures in Edmonton

  • Edmonton – Century Park
  • Edmonton – City Centre
  • Edmonton – Ellerslie Landing
  • Edmonton – Kingsway
  • Edmonton – Lynnwood
  • Edmonton – Millcreek
  • Edmonton – Norquest College
  • Edmonton – South Common

Temporary branch closures outside Calgary or Edmonton

  • Airdrie – Sierra Springs
  • Alliance
  • Alix
  • Andrew
  • Banff
  • Barons
  • Beaumont
  • Breton
  • Brooks
  • Bruderheim
  • Carmangay
  • Castor
  • Champion
  • Chestermere
  • Crossfield
  • Daysland
  • Ferintosh
  • Fox Creek
  • Grande Prairie – Southview
  • Granum
  • Grassland
  • High Prairie
  • High River
  • Holden
  • Hythe
  • Kitscoty
  • Lethbridge – Paramount
  • McLennan
  • Medicine Hat – 2nd Street
  • Morrin
  • New Norway
  • Paradise Valley
  • Penhold
  • Plamondon
  • Ryley
  • Stirling

-Submitted by ATB

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Alberta’s chief medical officer of health Dr. Deena Hinshaw asked Albertans to limit travel throughout the province as COVID-19 cases continue to rise. (Photo by Chris Schwarz/Government of Alberta)
Red Deer nears 900 active COVID-19 cases

Province reports additional 2,211 COVID-19 cases

Photo (STAR Catholic Logo)
STAR Catholic School Division declines running pilot on K-6 draft curriculum

The Catholic school board conducted an in-depth analysis of the Education Alberta’s draft curriculum

Lacombe-Ponoka MLA Ron Orr speaks to chamber members over Zoom on April 27. (Screenshot)
MLA Ron Orr fields diverse questions during ‘A Business Conversation’

The Lacombe and District Chamber of Commerce hosted A Business Conversation with MLA Ron Orr

As of Friday, Alberta has under 10,000 active COVID-19 cases. (Image courtesy CDC)
Alberta reports 2,271 new COVID-19 cases, Red Deer cases rise slightly

Across Alberta, there are 666 people in hospital with COVID-19, including 146 in the ICU

Alberta Health Services locked the Whistle Stop Cafe at Mirror on Wednesday morning after owner Christopher Scott refused to comply with health orders.
Photo by Paul Cowley/Advocate staff
AHS shuts down Whistle Stop Cafe for defying health orders

Health inspectors and RCMP locked doors early Wednesday

FILE - In this March 3, 2021, file photo, a vial of the Johnson & Johnson COVID-19 vaccine is displayed at South Shore University Hospital in Bay Shore, N.Y. (AP Photo/Mark Lennihan, File)
Johnson & Johnson COVID vaccine can be given to adults 30+ who can’t wait for mRNA: NACI

Panel says single shot vaccine can be especially useful for populations unable to return for second shot

Road sign on Highway 1 west of Hope warns drivers of COVID-19 essential travel road checks on the highways into the B.C. Interior. (Jessica Peters/Chilliwack Progress)
B.C. residents want travel checks at Alberta border, MLA says

Police road checks in place at highways out of Vancouver area

People line up outside an immunization clinic to get their Oxford-AstraZeneca COVID-19 vaccine in Edmonton, Tuesday, April 20, 2021. THE CANADIAN PRESS/Jason Franson
Hospital investigating whether Alberta woman who died after AstraZeneca shot was turned away

Woman was taken off life support 12 days after getting vaccine

Two passengers were recently fined thousands of dollars after they faked their pre-flight COVID-19 test results. (Paul Clarke/Black Press)
2 passengers in Canada fined thousands for faking pre-flight COVID-19 tests

The government issued a warning Thursday to others thinking of doing the same – do it and you’ll be ordered to pay

A wild rabbit grazes in Nanaimo, B.C. in this Feb.2, 2018 photo. Rabbit owners in Alberta are being warned about a deadly virus that was identified in a southern Alberta household last month. THE CANADIAN PRESS/Dirk Meissner
‘Like a flash fire:’ Rabbit owners warned about outbreak of deadly disease in Alberta

The disease is confined to rabbits and cannot spread to humans

A lady wears a vaccinated sticker after receiving a COVID-19 vaccine at a vaccination clinic run by Vancouver Coastal Health, in Richmond, B.C., Saturday, April 10, 2021. THE CANADIAN PRESS/Jonathan Hayward
Canada may find it challenging to reach herd immunity from COVID-19, experts say

Level of immunity among the population changes with the variants, especially the more transmissible strains

B.C.’s provincial health officer, Dr. Bonnie Henry. THE CANADIAN PRESS/Jonathan Hayward
Dip in COVID-19 cases with 572 newly announced in B.C.

No new deaths have been reported but hospitalized patients are up to 481, with 161 being treated in intensive care

A dose of the Pfizer COVID-19 vaccination is prepared at a mobile clinic for members of First Nations and their partners, in Montreal, Friday, April 30, 2021. THE CANADIAN PRESS/Ryan Remiorz
Pfizer-BioNTech vaccine approved for kids 12 to 15 years old in Canada

The vaccine was previously authorized for anyone at least 16 years of age or older

Prime Minister Justin Trudeau listens to speakers appearing by video during a news conference in Ottawa on Tuesday May 4, 2021. THE CANADIAN PRESS/Adrian Wyld
Canada will align policy on ‘vaccine passports’ with international allies: Trudeau

Trudeau says Canadians could begin travelling outside the country again by summer

Most Read