Due to the ongoing heavy snowfalls, mechanical failures, and the Christmas holiday break, the City of Lacombe’s infrastructure services is running about a week behind in garbage collection service.
“Garbage collection should be back on track early next week,” said Utilities Manager Chris Huston. “We understand the impact this delay is having on residents, and we’re asking for their patience as we work as quickly as we can to clear up the backlog. Unfortunately, in addition to the heavy snowfalls, two of our four garbage trucks have experienced mechanical failure, taking them out of service.”
The roads department have been aiding the utilities and fleet staff by plowing impassable alleys that have become difficult for garbage trucks to navigate, and both out-of-service garbage trucks are in for repair.
“The number one priority at the moment is clearing City streets as quickly as possible, so that other services like garbage pickup can be provided to residents,” said Infrastructure Services Director Matthew Goudy. “We understand that our citizens are just as frustrated with the high amounts of snowfall as City staff are, and we thank those who have treated our staff with respect when notifying them of issues or areas of concern.”
Mayor Steve Christie said he would like to thank residents for their understanding.
“Going forward, we will endeavor to be more proactive in our communications to the public with regards to disruptions in providing municipal services.”
Residents are asked to report any issues or concerns about City roadways by calling 403-782-1261 or going to http://www.lacombe.ca/living/infrastructure-services/roads/report-a-concern.