Cilantro and Chive in Lacombe is informing their guests that a potential case of COVID-19 could have been through their doors on Saturday, July 5 and/or Sunday, July 5.
Cilantro and Chive chose to proactively inform the their staff, guests and community despite AHS, CDC, and OH&S saying it was not a required step due to the low-level of risk to the general public.
“At this time there is no cause for concern for any of our team or our guests who were in during this time,” Cilantro’s post on Facebook read. “However as per AHS and our Chief Medical Officer’s ongoing recommendations, we strongly encourage anyone who has ever felt the need to, or who has ever experienced COVID type symptoms to call 811 and have a test done at their convenience.”
Owner Rieley Kay said this possible outcome was not unexpected and that OH&S recently gave the establishment high marks for the COVID-19 protocols they have put in place.
“All of staff are filling out questionnaires before they arrive to work and their temperature is taken daily before their shift starts,” Kay said. “We are very proactive in terms of recording all of the data from our staff, as well as making sure we are taking reservations in case their is any concern and we can easily track it back as quick as we can.”
Kay said AHS said that testing is not a requirement for guests on the dates in question, but they did reiterate that anyone who wants a test can get one.
“If anyone is showing symptoms, than they should be tested,” he added.
Kay said that if any staff member shows symptoms now and in the future, they are required to isolate themselves until they can produce a test showing negative for COVID-19.
At this time we have been made aware of confirmed COVID case that has potentially been on our property and in our…
“From our standpoint, we are taking this incredibly seriously — even before this concern happened,” he said.
Kay said his team is using this opportunity to double-check everything they are doing.
“We are holding ourselves to a high standard and not letting anything slip. I want to reiterate that this is something we were not mandated to put out by any stretch. This is something we wanted to do proactively to make our guests and team aware,” he said.
Kay wanted to remind the community on some of the steps they have taken to prevent the spread of COVID-19.
“Our staff is wearing masks, sanitizing between tables and high contact service and we have timers going off every 15 minutes in our kitchen for our staff to wash their hands. Our processes are taking a bit longer but we want to make sure the health and safety of our guests and community is the top priority,” he said.
He added in the Facebook post, “While we understand the urge to get back to “normal” and returning to the way things are, we also want to reiterate that we will continue to follow the direction and recommendations of AHS, OH&S & CDC as we always have.”