In light of the Government of Alberta’s updated response to the COVID-19 Pandemic, the City of Lacombe has made the difficult decision to close all municipal facilities, except for City Hall and the Lacombe Police Station, to the public pending further notice.
“This decision was not taken lightly; however, the health and safety of our community is paramount,” said Mayor Grant Creasey. “I realize that this is a stressful time for all of us, and that many people have questions. I want you all to know that the City of Lacombe is well prepared to act as required for the best possible outcomes. We have plans in place that ensure the ongoing operations of important City services continue in a safe, methodical and timely manner.”
“Although City Hall remains open, we’re encouraging people to access our services in other ways – taxes and utility bills can be paid online, permits can be processed electronically, and our staff are just a phone call away,” said Chief Administrative Officer Matthew Goudy. “Rest assured that the critical functions of the municipality like emergency services, water, and garbage collection are currently unaffected, and contingency plans are in place to make sure the City’s business carries on as usual. Please monitor the Province of Alberta’s guidance on COVID-19, and continue to make wise choices.”
“In addition to the adjustments made to our organization internally, we remain in contact with Provincial health authorities, who are coordinating the response to this pandemic,” said Mayor Creasey. “We will continue to be vigilant in providing services important to your daily life. In the meantime, I would encourage you to remain calm and do your part to ensure we remain safe and healthy. We are all in this together, and a cooperative, common-sense approach will serve us well in the days ahead.”
If you have a City of Lacombe online utility account you may login and make a payment with your credit card over the phone, through online banking, by mailing a cheque, or dropping a cheque or cash in a sealed envelope through the mail slot at City Hall. Please label envelopes clearly with the account holder’s name, address and account number.
Tax payments can be made through online banking, by mailing a cheque, or dropping a cheque or cash in a sealed envelope through the mail slot at City Hall. Please label envelopes clearly with the home owner’s name, address and roll number.
If you are moving you can forward your cancellation and service agreement forms via fax or email. To acquire the necessary forms please visit http://lacombe.ca/living/utility-service- centre.
If you require information or forms regarding utilities, taxes, business license or other city services please email: utilities@lacombe.ca propertytax@lacombe.ca businesslicense@lacombe.ca
For any inquiries please contact our main office at (403) 782-6666.
-Submitted by the City of Lacombe